Return and Refund Policy

Return and Refund Policy

Returns:

After receiving the item or items, contact Johnson Trailer Parts within 15 days at sales@johnsontrailerparts.com or (602) 292-9690(602) 292-9690.

All Returns require our consent and Returned Items Must Be New and Unused and in the Original Packaging. Returns are charged up to 15% restocking fee. The restocking fee will be deducted from the refunded cost of the returned items.

Downloadable Trailer Plans cannot be returned and are non-refundable.

Refunds:

Refunds for items returned within the 15 days will be credited back to the credit card or original method of payment once we receive the returned order.

Both original and return shipping costs are non-refundable and will be paid by the Buyer.

Sale Priced Items cannot be refunded.

Downloadable Trailer Plans are non-refundable.

Please note that it may take your bank a few days to show your refund.

Return Shipping:

The Buyer will be responsible for return shipping on all returned items.

Please contact us as soon as possible with any issue you have with your purchase.

We would like to assist you if possible and we want our customers to be satisfied with their purchase and our support. Please contact us right away if you have any questions.